MobStub - Undelivered package never replaced even with the Norton Shopping guarantee
Placed order 11-24-16; per tracker order was delivered to my door 12-1-16. I did not receive the box Notified Mobstub time and time again;no satifaction;filed with Norton; Norton states replacement has shipped; Mobstub tells me replacement has posted to be shipped within 3 to 10 business days; I ask Mobstub from what date; no response; no tracker;no replacement as of 1/17/2017.
Run around all the time. Now when I email Mobstub to once again follow up, I receive new inquiry numbers from Mobstub telling me they will respond In 48 hours. I have received no response to my emails since 1-11-17. Mobstub order number 277****.
Norton guarantee 09nsg 013615-****8043. Obviously Mobstub lacks quality customer service.
Reason of review: Problem with delivery.
MobStub Cons: Terrible customer service, Refund policy.
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