MobStub Reviews
630K
CLAIMED LOSSES
848
TOTAL REVIEWS
72.1K
PAGE VIEWS
4
ISSUES RESOLVED
MobStub Reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerWorse online shopping experience ever!
I will never purchase an item from Mobstub again! Regardless of the wait time for delivery, MY ORDER SHOULD HAVE BEEN CORRECT! 2-XL is not the L I ordered. I ordered as a gift, too. I can't even get a legit conversation from someone. Emailing is automatically generated, SMH! MOBSTUB is careless, cheap & not a trustworthy Company!!
1 comment
ID
Pros
- No pros
Cons
- Lack of customer service
- Terrible company
- Careless company
Preferred solution
Deliver product or service ordered
New Reviewer
Return
I am not happy with the MKF collection jasmine Crossbody shoulder bag I purchased. It is too heavy for my arthritic shoulder so I would like a full refund please.
ID
Location
Englishtown, New Jersey
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerBilled my credit card in the last several months up to 200 dolllars and I have never ordered or given u my credit card my bank account any found this and mob stub has not hotten back …you have illegal
My attempts and my bank attempts have recoievrd 200 almost in charges!?I have m ever given it to u or bought anything my bank and my attorney are asking how. U got the information iam not playing games any you have been o in caring and I Now this illegal activity is being reported to the authoritieshow dare you buy my credit card and charge it almost 200 and I dont know how you have stolen my identity .I have never bought anything and you continue to email me after we have asked you to stop and notified you your illegal charge tiny key bank Mastercard now closed me Joel H.Rothstein Ceo.215-372-****
User's recommendation: Illegal charge to my account….fraud!!!!
ID
Loss
$200
Preferred solution
Full refund
New Reviewer
Where do I look at to order something
Is there a app for this. Where do you look at to see what is available. Do you have a catalog. I want to shop but I dont know where to look to order something. Please let me know my e-mail address is Sherene297@***.com. Or contact me at 315 751 ****. Please and thank you. My name is Sherene Brown
ID
Preferred solution
Where do I look to purchase some items
This person donated to support our platform. Learn more
SupporterThis review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerNo oneHas contracted me
Was charged for two purses that I did get and also I want a refund. I never ordered two purses .. I would like a refund got both charges.
ID
Cons
- Takes your money and then disappears not sending whole order
Loss
$10476
Preferred solution
Full refund
New Reviewer
Never received purse Paid in full
I ordered a purse. I had no problem the first time i ordered a purse. This time i wanted a smaller size than the one i got before. I paid the item in full $25.68 sept 02,2021. I didnt get a tracking number. My phone number is 385-212-****. I have been trying to call the number given but no answer. 714-407-****.
ID
Pros
- Price and the look of the item
Preferred solution
Deliver product or service ordered
I never received my purchase
Ordered in 8/10. Tracking went dormant. Supposedly replacement sent and same thing happens. It never left Queens, NY. I think this is a scam company!!
ID
Location
Atlanta, Georgia
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerReceived incorrect item
Original review updated by user Oct 08, 2021
I ordered 3 bracelets that say "you are my sunshine" but instead received 3 bracelets that say "I love you to the moon & back" After my complaint I was contacted by a customer service rep who told me it was not necessary to return the bracelets, & I would receive replacements. BUT the replacements I received were 3 more bracelets that say "I love you to the moon & back"!!! I now have 6 INCORRECT ITEMS!!! After complaining a second time I did receive the 3 correct bracelets AND a full refund, so eventually the problem did get resolved. ID
Pros
- Great price
Cons
- Incorrect item sent twice
Preferred solution
Deliver product or service ordered
I want what I ordered!
I ordered 3 bracelets that say "you are my sunshjne" but instead receive 3 bracelets that say "I love you to the moon &;;;;; back". After I put in a complaint I was contacted by a mobstub customer service rep saying I didn't need to return them & would receive replacements within a few days. BUT the replacement package contained 3 MORE INCORRECT BRACELETS!!! I now have 6 bracelets that say "I love you to the moon & back"...WTF???
ID
Location
Des Moines, Iowa
Companies Similar to MobStub
Boardwalkbuy
43 Reviews
“Never received product that was ordered and paid for on 09/08/2020 Card purchase / BOARDWALKBUYUS 5331...“
Fingerhut
933 Reviews
“I have a credit account with Fingerhut. I haven't used it in about 4 years. I tried to place an...“
JordanAlmonds
11 Reviews
“I ordered 200 Rock Candy Sticks from www.Jordanalmonds.com way back in March 2014. I did receive the...“
Shop Your Way
159 Reviews
“I finally was transferred to customer service who couldn't help and transferred me to rewards department...“
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerPoor customer service
I was charged $104.02 on my credit card and since I didn't order anything that cost that much, I was wondering what it was that I am being charged for. I feel that I have been hacked. I explained all this for five times now. If someone would look at what I typed to your expert Pearl, you will see my reference number.
User's recommendation: Hope you do not have to get help from customer service. It stinks.
ID
Loss
$104
Preferred solution
Full refund
New Reviewer
Stamps ordered
I ordered a roll of stamps over a week ago and still have not received my stamps. What happened? Thanks
ID
Location
Tucson, Arizona
Loss
$46
Preferred solution
Deliver product or service ordered
I want to know what address was on my order
I have only received 1 item on order. The scarf. I want to know why the other item is. I find it is very hard to get info from my your company.
ID
Location
Madison, Wisconsin
Upset
I tried to reach you for 2days now. I wanted to send back a purse. I ordered the smaller one cause I didnt no you had a bigger one. The bigger one is perfect. Now Im trying to send the smaller one back. Ive called, went on line everything. I still dont no if I got thru or not. The bigger one said it was 24.00 &;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; it cost 18.00 today. I dont no what is going on. Please send me something so I can send the smaller one back. I hope this goes thru. There was other things I wanted but afraid to order it. Please get back to me. NmeSandra Callahan
User's recommendation: Make it easier to send items back.
ID
Location
Canton, Ohio
Cons
- Quality of merchandise seemed very cheap
- Availability to talk to someone about my problem
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerNot satisfied no confirmation email, etc
I placed an order Saturday....most places give an immediate confirmation email that the order has gone through...I did not and I just read that an email goes out only after shipment....that is totally backward! I hope my personal info is secure and thisnis not a scam!! Also, I tried to call and no one answers.....I did mot make an account just checked out like a guest with my info, so I cannot check the status....I tried to chat as well, and they want to charge me!! This is all very crazy and I will not shop here again!! Not happy......:(
ID
Preferred solution
A confirmation email when order is placed so I know it went though as well as knowing my personal info is safe!
New Reviewer
Want to change my order
I want to change my order (#586****). Your site gave me no options about color of the bag. I want the tan bag in the standard size. Thank you.
ID
Preferred solution
I want to change my order. The confirmation # is 5867657.
Looking for my order
I still didn't receive any confirmation of when my order will be delivered and I can't find my confirmation number I wanted to order more for my family but I wanted to see what one would look like I'm very disappointed. My email is donnahuggs8@***.com I ordered 1 in brown
ID
Thank You for Your Reply!
Thank You for Your Reply!
We are processing your message.
11Thank You for Your Submission
Your comment is successfully posted.
Select Reason
Select Reason
not shopping here when I paid sales tax on stamps which aren't taxed in my state so far 2 e-mails no answer