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Summary of MobStub Customer Service Calls

387 TOTAL CALLS
95% SUCCESSFUL CONNECTIONS
01:20 AVG CALL DURATION
0% ISSUES RESOLVED

Customers Contact MobStub to Ask about:

Shipping and Delivery:

  • “Wrong item”
  • “Did not get package”
  • “I have had a few problems with receiving the wrong items and I want to get what I ordered!”

Request for Information:

  • “I want to order something but I can’t remember my password”
  • “Can i change my order for another pocketbook”
  • “Question about out of stock item”

Product/ Service:

  • “Item received broken”
  • “Product broke”
  • “Didn't recieve product”

Payments and Charges:

  • “I have 3charges for the sameorder,i cancelled the order twice but it comes up on my card 3x.i need only to be charged once for the black n beige bags.thank you”
  • “Duplicate charge”
  • “Billing”

Activation/ Cancellation:

  • “Cancel order”
  • “To cancelled my order”
  • “Need to cancel my order”

Return/ Replace:

  • “Need to return”
  • “Want to return the item and not getting any information back”
  • “Return”

Refund:

  • “Refund email”
  • “I haven't received my refund”

Cards:

  • “Need to change credit card”
  • “Cant enter card expire date. I would like to buy a product”

Account:

  • “My account indicates my product was delivered yesterday. It was not delivered. Order# 3423984”
  • “Forgot password, you did not send”

Staff:

  • “To complain about service”

Website/ Application:

  • “Unable to get on your website”

Other:

  • “Ugly purse want money”
  • “My order is in complete”
  • “I haven’t received any email”

About MobStub

Top 5 MobStub Services

Shipping Service, Customer Care

Top 5 MobStub Products

Website

Top 5 Likes about MobStub

Price, Buyer beware, You are a rip off and i am contacting law enforcement, You are a rip off and i am contacting law enforcement, Unique gifts

Top 5 Dislikes about MobStub

Terrible customer service, Unable to reach company, No return policy, Cutomer service, Cheap products

Summary

MobStub, Inc. is a large online retailer. The company was founded by Shmuel Levitin in November 2010. It is headquartered in Brooklyn, New York, United States of America. MobStub offers a wide range of products under the following categories: women, electronics, gift ideas, men, and home. There are also household goods, jewelry, toys, and cool stuff. MobStub provides daily deals on nation brands, retailers, and boutiques being available all over the United States of America. Additional discounts are provided to those customers who share or like MobStub offers on popular social media including Facebook and Tweeter. Customer service is available during normal business hours.

MobStub reviews and complaints

MobStub is ranked 384 out of 4247 in E-commerce category

Payment Methods

PayPal

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MobStub Stats

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Number of Reviews

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Number of Comments

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Number of Calls

No calls for this period.

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