Ordered tunic top, when received was a dress, extremely poor quality. I have tried to navigate return, which has been a nightmare.
Do NOT order anything from this company, it's a scam. When I e-mailed request for pre-paid label to return, I got run around. After several e-mails back and forth, I continued to politely request a pre-paid label as item was nothing like the ad on website. I was asked to send a picture of merchandise, which was ludicrous since the company already knew what it looked like, but I did, then I was told I would recieve a reply within 48 hrs, I did not.
I e-mailed again, did receive a response to send garment MEASUREMENTS, and note that if garment did not have same measurements,, the customer service rep would "try to help me further". What?? I wish I had read the reviews before I ordered from this company. I also had ordered a "wireless" charger, does not work, but the cord does, just not the wireless pad.
I did not attempt to return. Guess that is the technique this comapny uses, wear you down so you give up.
Next e-mail is to Texas Attorney General Office and Better Business Bureau. Zero stars
Review about: Mobstub Shipping Service.
Reason of review: Not as described.
Monetary Loss: $22.
Preferred solution: Full refund.