Filter by rating :
filters

Mobstub Online Order Review from Wausau, Wisconsin

1.0
Details
I by accident pressed the submit button this was Saturday July 11 2015 and they would not cancel my order they said it was already processed for shipment ! On a Saturday come on I contacted them immediately about it through email of course they have no phone no , then I said the least they could do is give me 10% off because I had a code from a previous order they told me they could issue a store credit , now I'm asking for a code for this 5.00 in store and haven't got any response to this ! I will not ever order from them again first of all even when I hit submit it automatically kept my credit card info which is scary , you should have to put that in on every order !! Not happy !!
View full review
Review
#665618 Review #665618 is a subjective opinion of poster.
Reason of review
Problems with payment

Mobstub Website Review

Can not get into site.. Been relatively happy with purchases. Bit now says can establish secure connection.
View full review
Review
#664072 Review #664072 is a subjective opinion of poster.
Reason of review
Poor customer service
1.3
Details
Quality DREADFUL.  Don't walk - RUN.  NO REFUND - MobStub review
Quality DREADFUL.  Don't walk - RUN.  NO REFUND - MobStub review
Quality DREADFUL.  Don't walk - RUN.  NO REFUND - MobStub review
Quality DREADFUL.  Don't walk - RUN.  NO REFUND - MobStub review

Update by user Oct 21, 2015

Incredibly, without notice, I received an email today, 21 October 2015 with a refund for the sheets and comforter. Thanks Mobstub, please be kinder to others.

Update by user Aug 05, 2015

Mobstub never replied to BBB, case is closed. Feeling cheated, ripped off, and left with inferior product. ...

View full review
1 comment
Anonymous
#1073875

I ordered that same flat comforter. Wow!

Very dissapointed. I think I will submit a photo to BBB

Review
#662011 Review #662011 is a subjective opinion of poster.
Reason of review
Bad quality
Loss
$90
Preferred solution
Let the company propose a solution
Tags
  • bedding sheet mobstub

Ultra-Soft Egyptian Comfort 6-Piece Sheet Set Review

3.0
Details
I received my set of 1600 series Collection Egyptian Softness 6 piece sheet set today. I was excited until I looked, they were so thin you could see through them and didn't fit my double bed well, too big. I felt it was a wasted $29 plus shipping costs. I would not give these sheets a 5 STAR, perhaps a 2 STAR.
View full review
Review
#661698 Review #661698 is a subjective opinion of poster.
Reason of review
Bad quality

Bogus site and my credit card was hacked | MobStub review from Huntsville, Alabama

1.0
Details
I attempted to place an order with MOBSTUB and when I clicked to submit my order my credit card was immediately HACKED and I was notified by my bank that there were attempted charges from Nigeria and Great Britain for airplane tickets and miscellaneous other charges. BEWARE ! BEWARE!!! You don't want this to happen to you. No not use this site Beware ! My credit card was hacked!!! No not use this site Beware ! My credit card was hacked!!! No not use this site Beware ! My credit card was hacked!!! No not use this site Beware ! My credit card was hacked!!!
View full review
Review
#659163 Review #659163 is a subjective opinion of poster.
Reason of review
My credit card was hacked
Preferred solution
Let the company propose a solution

Fake Jewelry | MobStub review from Suwanee, Georgia

Received a ring that was to be 18 k white gold over brass. Immediately turned green! Tried to go the correct route thru their customer service department and had to send request 3 times. Once I finally got a response from Ilana she offered no help. Sorry no refunds or exchanges. Then when I responded she said sorry nothing and ended vit with a condescending CHEERS. Most unprofessional company I have ever dealt with. Not a member of BBB because they have such bad reviews. Look at the number of complaints at this site and only 1 issued resolved. I am going to every outlet that I can to warn people o this terrible company!
View full review
1 comment
Anonymous
#1026643

I ordered a ring 7-29-15. It's 8-29-25.

No ring!!!!

And it was paid for!!! My account was charged!

Review
#658658 Review #658658 is a subjective opinion of poster.
Cons
  • Terrible customer service
Reason of review
Bad quality
Loss
$20
Preferred solution
Replacement

Prescription Glasses Review

I received 3 pairs of sun glasses I never ordered. I need RX glasses. Was charged over 50.00 and phone number on my statement says, no longer associated with Mobstub!! WTF??? It was associated with them when they took my money! !!
View full review
Review
#658657 Review #658657 is a subjective opinion of poster.
Reason of review
Not as described/ advertised

Unable to return a wrong size | MobStub review from Fort Wayne, Indiana

I PURCHASED 3 PAIRS OF RUBBER SANDALS FROM ABOVE COMPANY. I WAS UNAWARE OF THEIR NO EXCHANGE/NO RETURN POLICY UNTIL I RECEIVED THE SHOES. I HAVE PURCHASED FROM THEM IN THE PAST AND WAS VERY HAPPY WITH MY BRACELET PURCHASE HOWEVER. WHEN I ORDERED THESE SANDALS I WASN'T SURE OF THE SIZE OR HEEL HEIGHT. WHEN I RECEIVED THEM THEY ARE WAY TOO BIG ON ME AND I CANNOT WEAR ANY SHOE WITH ANY TYPE OF WEDGE OR HEEL. I LOVE THE SHOES BUT CAN'T WEAR THEM DO TO HEALTH REASONS. I HAVE MADE CONTACT WITH THE COMPANY BACK AND FORTH SEVERAL EMAILS. ALL THEY KEEP SAYING IS IT IS THEIR POLICY. I HAVE NOT WORE THESE SHOES AND THEY ARE IN THE ORIGINAL PACKAGE. I EXPLAIN MY SITUATION TO THEM AND I JUST GET THE SAME "NASTY" EMAIL BACK BASICALLY SAYING TOO BAD. I AM OUT NOW OVER $47 WITH SHOES THAT I CAN'T WEAR AND CAN'T RETURN OR EVEN GIVE TO SOMEONE ELSE. I HAVE BEEN MORE THAN PATIENT WITH THIS COMPANY AND WILL POST VERY NEGATIVE COMMENTS AS TO HOW HORRIBLE THEIR CUSTOMER SERVICE IS. I ALSO SAID THAT I CAN UNDERSTAND NOT ACCEPTING RETURNS ON ITEMS THAT ARE NOT SIZED BUT EVERY SHOE RUNS DIFFERENTLY AND I HAD NO WAY OF KNOWING THAT THESE WOULD NOT FIT. I ORDERED THREE PAIRS OF THESE SANDALS, THREE DIFFERENT COLORS.
View full review
Review
#656160 Review #656160 is a subjective opinion of poster.
Cons
  • Item s
  • Poorly made product
  • Terrible customer service
Reason of review
Poor customer service
Loss
$48
Preferred solution
Full refund
Tags
  • Dawgswomens Sandals

Can't ship the correct item ordered | MobStub review from Port Saint Lucie, Florida

I ordered sandals, and flip flops came instead. I had to submit an actual picture of the wrong items (flip flops). They then authorized a replacement and shipped...again...another pair of flip flops! I have now sent another picture of the wrong item sent and have yet to hear back from MobStub. This should've been a very easy transaction but the can't even correct the matter at this time. I can't believe there's no customer service phone number as well. In this day and age, one would think a customer service number is something you should have if you really want customers ...and customers to address issues, rather than never ordering again!
View full review
Review
#654775 Review #654775 is a subjective opinion of poster.
Reason of review
Fair pricing

No official website to call or talk to alive person. | MobStub review from Brentwood, California

I ordered some Luxury Home Egyptian 1600 series Calif King bedding (sheets). Received the package and there is no shipping bar code, no tracking number, customer service info etc. I wasn't happy w the quality of the sheets. Then checking the web sight again, it has digital time clock running down on the website showing" time count down on time to order". Several days later, the item is still being advertised as it was.!! It is still there on the screen to request or order! But, I find 1000 thread sheets are $20.00 more, than I paid. The 1600 series was not the thread count!! I look further on the advertising web page and fine print says no refunds or exchanges or trades. All sales are final!! Then to top it all off there is no one to talk to, unless you want to be a supplier or a agent selling their merchandise. What a fool. I should have done a research. Now, I will broadcast this to family and friends so they don't get fooled
View full review
Review
#654624 Review #654624 is a subjective opinion of poster.
Cons
  • Unable to reach company
  • Cheap products
  • Terrible customer service
Reason of review
Two things bad quality & not as described
Loss
$30
Preferred solution
Full refund